Dear Buyers,

Thanks for your trust in Moylor.

We are confident that our high-quality Chinese tea allows you to enjoy the beauty of nature, feel an amazing spectrum of taste. We check all packages carefully before shipping. 

However if you are not completely satisfied with any item you purchase on the site, 

you can easily replace the goods or ask for a refund, just follow the instructions, and contact us, we will try our best to meet your requirements.

  • We facilitate our customers with 14 days Return or Replacement Limited Warranty.If you receive damaged item(s) or if their size /color does not match with what you ordered, we will issue a full refund or we will send you a new product for free. Please contact us to make a claim.
  • After receiving your claim we will normally respond within 24 hours. Pls contact us within 14 Days (right after the package arrival), after auditing your order, we will refund according to your situation.

The refund expected time is based on your payment method. If you still have any questions, our support team is always ready to facilitate the customers.

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